Tag Archives: Social Networks

SOcial Media Networks 2013

14 Mar

With 2013 here, SO! What? SOcial has compiled a list of social media networks that are bound to get bigger in 2013. Feel free to add in additional social media marketing networks that are on your radar under this post in the comments section below!

SO! What? A SOcial Media Company. Engage. Connect. SOcialize

Located in Vancouver, British Columbia.

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SOcial Networks To Watch In 2013

12 Jan

These social networks are bound to get bigger in 2013. Feel free to add in additional social networks that are on your radar under this post in the comments section below!

1) Inbound:

The goal of Inbound.org is to enable great content from the world of inbound marketing to get noticed. There’s an amazing community of bloggers, marketers and enthusiasts passionate about non-paid channels like SEO (search engine optimization), social media, content marketing, conversion rate optimization, etc. and we believe they deserve a site where sharing great content is controlled by them.

Inbound.org

2) Instagram:

A picture  is worth a thousand words, and Instagram has plenty of photos to go around with one hundred million users and billions of photos between them. Instagram is a fast, beautiful and fun way to share your photos with friends and family. Snap a picture, choose a filter to transform its look and feel, then post to Instagram. Share to Facebook, Twitter, and Tumblr too – it’s as easy as pie. It’s photo sharing, reinvented.

Instagram

3) Myspace:

MySpace social media network is back, again. They are sticking to their roots by empowering people to express themselves however they want.  This is especially true for musicians, photographers, filmmakers, designers and dedicated fans. The website’s still in closed beta at the moment but will be released soon. The new look, new management and direction of the site  make it one that’s worth following in 2013!

Myspace

4)  Quora:

Quora connects you to everything you want to know about. Quora aims to be the easiest place to write new content and share content from the web. We organize people and their interests so you can find, collect and share the information most valuable to you. When you want to know more about something, Quora delivers you answers and content from people who share your interests and people who have first-hand knowledge — like real doctors, economists, screenwriters, police officers, and military veterans. On Quora, it’s easy to create a personalized homepage of everything you want to know about by following topics, questions, people and boards.

World Map of Social Networks

10 Jan

A new edition of Vincenzo Cosenza World Map of Social Networks for December 2012, showcasing the most popular social networking sites by country as reported by Alexa traffic data. Facebook still reigns supreme globally with 1 billion active users in 127 out of 137 countries that were analyzed, Facebook has established the leadership position.

World Map of Social Networks December 2012

SOcial Media 101

8 Jan

What is SOcial Media?

How Social Media is Changing Customer Service

26 Dec
subscribe How Social Media is Changing Customer Service
An inside look into how businesses are adapting to new forms of consumer complaints, questions and feedback.

As more and more consumers are reaching out to brands on social media channels, knowing how to handle support-related requests and build customer relationships is essential in growing your business and outpacing the competition. Businesses now have the opportunity to directly connect with current and potential customers in ways never seen before. Don’t miss your chance. Discover how to turn customers into powerful brand ambassadors, efficiently assist users on social networks, and drive sales. Download this white paper to learn how to:

  • Build a social media team who is prepared to resolve issues and assist customers in a public forum
  • Capitalize on conversations surrounding your brand and grow your business
  • Engage with users online to build awareness about your organization, increase traffic to your website, and drive conversions

Download Social Media Guide NOW!

Mobile App Marketing

20 Dec

How to promote an app

How to Use Social Media for Customer Service

19 Dec

Social networks allow consumers to sing praise or vent frustrations to an audience of hundreds, or even thousands, with the click of a button. This is both a threat and an opportunity for large organizations.

The first step in developing Social Customer Services is to develop a listening programme. But this raises a lot of questions: How can you filter out the conversations that really matter to your organization? How should you route this data to the right people? And how should you track issues to ensure they have been resolved?

This free webinar will bring together leading experts to discuss how to develop an effective social media monitoring programme for customer service.

Topics will include:
  • The value of social media monitoring for Customer Service
  • How to create a Customer Service listening programme
  • How to filter out the conversations that matter
  • Facilitating effective customer engagement
  • Setting up the right team (with the right skills)
  • Case studies and best practice
Event Partners
Brandwatch is one of the world’s leading tools for monitoring and analysing social media. Launched in August 2007 and now in version 6, Brandwatch is used by brands and agencies around the world to monitor, capture and analyse social media conversations.
Our Social Times runs high value social media marketing conferences and courses in the UK, US and Europe. Founded by Luke Brynley-Jones, one of the UK’s leading social media consultants and bloggers, the company is a respected centre of social media expertise. Read more on our popular social media marketing blog.
Speakers
Gareth Ham Head of Insights,
Brandwatch
Gareth has worked in various forms of media monitoring and analysis for more than five years, providing bespoke research for clients across a range of high-profile retail brands, the banking and insurance sectors and central government. His current position oversees the qualitative and quantitative analysis possible with Brandwatch’s social media data.
Ben Kay Head of Digital Strategy & Adoption,
Everything Everywhere
Ben has been in the telecoms industry for over 10 years, with a breadth of experience ranging from B2B / B2C marketing to Customer Experience and online customer service. He is currently spearheading Everything Everywhere’s use of social media for customer service.
Martin Hill-Wilson Director,
Brainfood Consulting
@martinhw
Martin is a long-standing member of the UK customer service community. He has worked with brands such as Merchants, Dimension Data and Datapoint and is well known conference speaker, facilitator and blogger on best practice and next generation thinking. His current topics include social customer service and social business.
Luke Brynley-Jones Director,
Our Social Times
@oursocialtimes
Luke Brynley-Jones is one of the UK’s most experienced social media consultants. In the past 12 years he has helped brands such as Accenture, YMCA and Orange to develop effective social media strategies. He has trained over 4,000 marketing and PR professionals in social media marketing, monitoring and engagement. He writes the popular social media marketing blog, oursocialtimes.com and hosts social media conferences in the UK, US and across Europe.
Register for How to Use Social Media for Customer Service

Pinterest and Image-Driven Social Selling

9 Oct

An exclusive, live webinar from Social Media Today
October 9th at 12pm EST / 9am PST
Register here: http://bit.ly/PG7kvX

Can image-driven social networks such as Pinterest effectively monetize, and how can other business leverages these platforms to sell? Until Pinterest, most major social networks were formed around collective social histories, relationships, and written ideas.

A social platform based entirely on sharing “liked” images – many of available products – centers more around the items pictured, and may serve as leads to sales online. But where does Pinterest take a cut of the action when images on its site lead to purchasing? And in what other ways can businesses make use of that social exchange in order to get found?

Join us http://bit.ly/PG7kvX as we ask this expert panel:

-How active are businesses on Pinterest and how do they behave?
-Is the Pinterest business model based on selling space in the normal boards?
-How is Pinterest dealing with copyright problems from images displayed without permission?
-Who are Pinterest’s competitors and what are they doing differently?

**Register http://bit.ly/PG7kvX for the live event to receive the replay.

Panelists:
Beth Hayden, Author of Pinfluencce
Gini Dietrich, CEO of Arment Dietrich
Robin Carey, CEO of Social Media Today

Register here: http://bit.ly/PG7kvX

Source: Social Media Today

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